Privacy Policy

Last Updated: October 8, 2026

Welcome to PTI CRM Connect. This Privacy Policy explains how we collect, use, store, protect, and process information when you use the PTI CRM Connect mobile application and related services.

PTI CRM Connect is a business and field sales management platform that helps organizations manage sales teams, customers, field activities, inventory, orders, attendance, and customer interactions.

By using PTI CRM Connect, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how your organization uses PTI CRM Connect, we may collect:

2. Account and Login Information

To use PTI CRM Connect, users may be required to sign in using credentials provided by their organization.

We may process information such as your name, email address, phone number, employee identification, organization information, and authentication details to provide access to the application.

3. Location Information

PTI CRM Connect may request access to your device's location when location functionality is required by your organization.

Location may be used for legitimate business purposes such as:

Location access is requested only when required for applicable application functionality.

Depending on your organization's configuration, certain location-based features may not work if location permission is denied.

4. Camera and Photos

PTI CRM Connect may request access to your device camera to support field-business activities.

Camera functionality may be used for:

Camera access is used only when a user initiates a feature that requires the camera.

5. Customer and Business Information

PTI CRM Connect allows authorized users to manage business information including customers, sales activities, orders, products, inventory, visits, and related records.

This information is generally entered or managed by the organization using the PTI CRM Connect platform.

Users should only enter information that they are authorized to collect and process.

6. How We Use Information

Information collected through PTI CRM Connect may be used to:

7. Information Sharing

We do not sell personal information to third parties.

Information may be accessible to authorized users within the organization that operates the relevant PTI CRM Connect account.

Information may also be processed by trusted service providers that help us operate the application, hosting infrastructure, communications, analytics, security, or other technical services.

8. Data Storage and Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

9. Data Retention

Information may be retained for as long as necessary to provide the services, maintain business records, comply with applicable legal requirements, resolve disputes, and enforce agreements.

The retention period may also depend on the organization using PTI CRM Connect.

10. Data Deletion

If you want your personal information or account information deleted, please contact your organization administrator or contact us using the details provided below.

Certain information may need to be retained where required for legitimate business, security, accounting, legal, or regulatory purposes.

11. Permissions

PTI CRM Connect may request certain device permissions to provide specific functionality.

Location Permission

Used for field visits, attendance, location-based activities, and other business functionality that requires location information.

Camera Permission

Used to capture photographs for customer visits, products, sites, documentation, or other business activities.

You can manage application permissions through your Android device settings. Disabling a permission may prevent the related feature from functioning.

12. Third-Party Services

PTI CRM Connect may use third-party infrastructure, hosting, analytics, communication, security, or other service providers to operate the application.

These providers may process information only as necessary to provide their services and according to their applicable terms and privacy policies.

13. Children's Privacy

PTI CRM Connect is designed for business and professional use and is not intended for children.

We do not knowingly collect personal information from children for purposes unrelated to the intended business use of the application.

14. Your Responsibilities

Users are responsible for ensuring that they have appropriate authorization to enter, upload, access, or process customer and business information through PTI CRM Connect.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, the updated version will be published on this page with a revised "Last Updated" date.

16. Contact Us

If you have questions about this Privacy Policy, data handling, or privacy practices, please contact us:

Product: PTI CRM Connect
Email: sales@ptiwebtech.com

17. Google Play Store

PTI CRM Connect is distributed through Google Play. Your use of the application is also subject to applicable Google Play terms and policies.

Email: sales@ptiwebtech.com